Case Study 4: Medical Billing Company Improves Collections by 35

Client: Medical Billing & Revenue Cycle Management (RCM) Firm

Challenge: The firm faced high operational costs and inefficiencies in claims processing, billing follow-ups, and denial management, leading to delayed reimbursements.

BPO Solution: Virtue Core Global provided a billing and collections support team to handle claim submissions, follow-ups, and appeals.

Results:

✅ 35% improvement in claims collections, reducing outstanding receivables.

✅ 60% reduction in denied claims, improving cash flow for providers.

✅ Significant cost savings, allowing the firm to scale its services.