Case Study 1: Multi-Location Dental Practice Saves 54% on Administrative Costs

Client: Multi-Location Dental Practice (U.S.)

Challenge: The dental practice struggled with high costs for administrative roles, including insurance verification, patient scheduling, and billing. Staff turnover also disrupted operations, leading to revenue loss.

BPO Solution: The practice outsourced insurance verification, revenue cycle management, and appointment scheduling to Virtue Core Global’s dedicated team.

Results:

✅ 54% cost reduction – Replacing in-house staff ($4,800/month) with a Virtue Core team member ($2,180/month).

✅ 30% faster insurance verification, reducing claim denials and delays.

✅ Higher patient retention through proactive appointment reminders and follow-ups.